Privacy Policy

Privacy Policy – IndiaClaim.com

Effective Date: April 13, 2025

At IndiaClaim.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you access or use our website or services.

By visiting our platform or submitting any personal information, you agree to the practices described in this policy.

1. Who We Are

IndiaClaim.com is a service platform offering insurance claim assistance, legal advisory, and loan facilitation across India.

2. Information We Collect

We collect various types of personal and non-personal information to provide you with efficient and customized services:

a. Personal Information

  • Full name

  • Contact number

  • Email address

  • Address (residential or business)

  • Identification details (PAN, Aadhaar, driving license, etc.)

  • Insurance policy details

  • Loan documents

  • Legal case-related information

  • Banking details (only when required for claim follow-up or loan processing)

b. Technical Information

  • IP address

  • Device type and browser used

  • Location data

  • Cookies and usage data

  • Session duration and website behavior

3. How We Use Your Information

We collect and use your information for the following purposes:

  • To provide insurance claim support, documentation, and guidance

  • To match you with relevant loan providers or financial institutions

  • To offer legal advice or representation

  • To send service-related updates via SMS, email, WhatsApp, or calls

  • To personalize your experience on the website

  • To improve website performance and customer service

  • To comply with legal, regulatory, and compliance obligations

4. Sharing of Information

We do not sell or rent your data. However, we may share your information with:

  • Affiliated professionals (advocates, loan consultants, retired IPS officers, etc.)

  • Partnered banks or NBFCs (for loan assistance)

  • Insurance companies (for claim follow-ups)

  • Government agencies if required by law or legal order

  • Technology or marketing partners (to improve service delivery)

We ensure all third-party partners maintain strict confidentiality and data protection standards.

5. Cookies and Tracking

IndiaClaim.com uses cookies and similar technologies to enhance your browsing experience. These help us remember your preferences, analyze traffic, and serve tailored content.

You can choose to disable cookies via your browser settings, but doing so may limit certain functionalities of the website.

6. Data Security

We implement strong security measures to protect your data:

  • SSL encryption for all data transfers

  • Secure storage of documents and sensitive files

  • Access restrictions within our internal teams

  • Periodic data audits and privacy checks

Despite these efforts, no online system is 100% secure. We encourage users to exercise caution and not share passwords or OTPs.

7. Data Retention

We retain your personal information for as long as it is necessary:

  • To fulfill the purpose it was collected for

  • To comply with legal, accounting, or regulatory requirements

  • To resolve disputes or enforce our agreements

Once no longer required, we securely delete or anonymize the data.

8. Your Rights

As a user, you have the following rights over your data:

  • Access: Request what data we hold about you

  • Correction: Request correction of inaccurate data

  • Erasure: Request deletion of your data, where applicable

  • Withdrawal of Consent: You can withdraw consent at any time for marketing or optional services

  • Objection: You may object to the use of your data for direct marketing

To exercise any of these rights, contact us at info@indiaclaim.com.

9. Third-Party Websites

Our website may contain links to external websites (e.g., insurance portals, banks, legal resources). This Privacy Policy does not apply to those websites. Please review their respective privacy policies before submitting any data.

10. Children's Privacy

IndiaClaim.com is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors. If a parent or guardian becomes aware that their child has submitted data, they should contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage users to review it regularly.

12. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your data, reach out to:

Email: info@indiaclaim.com
Phone: +91-8989458188
Address: 101, 1st Floor, Mahipat Plaza, Thatipur, Gwalior, Madhya Pradesh – 474011

IndiaClaim.com is committed to building a transparent, secure, and trustworthy platform for all your claim, legal, and financial service needs.

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